Any winnings from games on 555king Instantly It's added to your main balance. Whether it's Live Casino, slots, or Sports Betting — winnings appear as soon as the game ends.
Time to credit winnings in different games:
- Live Casino (Dragon Tiger, Blackjack, Baccarat): Right after the round ends — usually within 3–5 seconds.
- Slot Games: Winnings are automatically added to your balance as soon as the spin ends.
- Sports Betting (after match ends): Within 1–5 minutes after the result is confirmed.
- Sports Betting (Live In-Play): Immediately after bet settlement.
- Progressive Jackpot: Large jackpot wins may require manual verification — typically 24–48 hours.
Conditions for withdrawing winnings:
- KYC (identity verification) must be completed before withdrawal.
- Minimum withdrawal amount is BDT 1,000.
- If the wagering requirements of an active bonus are not met, winnings from the bonus will be held separately.
Can't see your winnings? If your balance doesn't update even after the game ends, refresh the page. If it still doesn't appear, tell Live Chat support the game name, round ID, and time — we'll check right away.
Tips: If you win a big jackpot or competition prize, it may be credited directly to your balance or as bonus credit. See the promotions page for details.
Some details at 555king can be changed directly from your profile settings, while others require support assistance. Here's a guide by category.
You can change directly:
- Profile Picture
- Password (if you know the old password)
- Language preference & notification settings
- Contact Address (if KYC not yet completed)
Steps to change mobile number or add a new number:
Go to Profile Settings
After logging in, click your username in the top right and go to "My Profile" or "Settings."
Find the "Change mobile number" option
Go to the "Security" or "Contact Details" tab and you'll find the option to change your mobile number.
Verify OTP on old number
An OTP will be sent to your current mobile. Confirm your identity with it.
Add and verify new number
Enter the new mobile number and confirm with the OTP sent to it.
What to do if you don't have your old SIM? Contact Live Chat Support. Once you verify your identity with your NID or passport, support will manually arrange the number change.
Important: Name or date of birth cannot be changed after KYC is completed. Make sure you provide correct information during registration.
555king has two separate programs — Free Spins and Daily Check-In Bonus. Both are completely free and available just by keeping your account active.
How to claim the Daily Check-In Bonus:
- Log in — Log in once per day and the check-in bonus activates automatically.
- Go to the "Daily Check-In" or "Daily Rewards" section on the dashboard — you'll see a calendar or bonus grid.
- Click the "Claim" button — That day's reward will be added immediately.
- Check in for 7 days straight — rewards increase each day. Highest reward on Day 7.
Check-in bonus reward list (example):
How to get and use free spins:
- You receive your first 50 free spins after registration verification.
- Additional spins are available through Daily Check-In and special promotions.
- Check the list and expiry of free spins in "My Bonuses" section.
- Go to the designated slot game and use your spins — free spin winnings usually come with wagering requirements.
- Spins expire after the validity period, so use them on time.
If you miss a day, your check-in streak resets and you start over from day 1. So make it a habit to log in daily.
The minimum deposit limit at 555king varies slightly by method. However, all methods are kept affordable with Bangladeshi members in mind.
Keep in mind when making a deposit:
- Send to the correct payment reference number or the number provided by the cashier when depositing.
- For the 100% first deposit bonus, a minimum of ৳500 is required.
- Use "Send Money" option for bKash deposits, not "Payment".
- If balance doesn't appear after deposit, save the transaction ID and contact support.
555king charges no deposit fee. Whatever you send will be fully credited to your account.
As per 555king policy One person can only open one account. This is a strict rule and applies in all circumstances.
Situations where multiple accounts are prohibited:
- Opened using two different emails or phone numbers under the same person's name.
- Managing two accounts from the same device or IP address.
- Using someone else's name to open an account for yourself.
- Creating new accounts to claim bonuses or promotions repeatedly.
Can multiple family members open separate accounts?
Yes, you can — but there are conditions. Two different adult members of the same household can maintain separate accounts if:
- Name, NID, and phone number are completely different.
- KYC for both must be completed separately.
- The same payment account (bKash/Nagad number) is not shared.
What happens if multiple accounts are detected?
- All accounts will be permanently closed.
- Any balance earned from bonuses will be forfeited.
- A decision will be made after reviewing the main balance.
Warning: 555king uses advanced technology to detect multiple accounts. Device ID, IP, and banking information are all reviewed.
555king takes responsible gaming very seriously. If you feel you need a break from gaming or want to close your account, two separate options are available.
Option 1: Cooling-Off Period
Choose this option if you want to keep your account inactive for a specific period.
- Log in and go to "My Account" > "Responsible Gaming" section.
- Select the "Cooling-Off" or "Temporary Break" option.
- Set a time limit: 24 hours / 1 week / 1 month / 3 months / 6 months.
- Once confirmed, the account will be deactivated immediately. Cannot be reversed before the set period.
Option 2: Permanent account closure (Self-Exclusion)
To close your account permanently:
- Request account closure directly through Live Chat support.
- You'll need to provide some information to verify your identity.
- First withdraw any remaining balance (if available and withdrawable).
- Support will close the account within 24 hours and send a confirmation email.
After account closure:
- After permanent closure, a new account cannot be opened using that email or phone number.
- Marketing emails and SMS will stop.
- Your data will be stored in accordance with our privacy policy.
Gaming is entertainment, not a business. 555king is always here to help you stay in control. For more information Responsible Gaming Page See.
The 555king app may sometimes have minor issues. Most problems can be fixed at home. Try the steps below in order.
Common reasons the app won't open and solutions:
Force close the app
Find the 555king app in Settings and "Force Stop" it, then reopen.
Clear cache
Go to Settings > Apps > 555king > tap "Clear Cache". Do not delete data.
Check your network connection
Turn off Wi-Fi and try mobile data, or vice versa.
Restart your device
Restart your phone. Many issues are fixed this way.
Troubleshooting update issues:
- Delete the old version — Uninstall the app from Settings. This removes only the app, not your login details.
- Download the new APK from the official link — Download the latest version from the official 555king website only.
- Android: Enable "Unknown Sources" — Settings > Security > Allow "Install unknown apps."
- Install — Tap the downloaded APK file to install.
- Log in — Log in with your previous username and password.
If you have issues on iPhone/iPad:
- Open the 555king website from Safari.
- Tap the share button and select "Add to Home Screen".
- It works just like the app and has no issues with iOS updates.
If the problem persists after trying everything above, contact live chat support with your device model, Android version, and problem description.